“In this way, we become part of a transactive memory system.”

“The experiment explores an aspect of what is known as transactive memory — the notion that we rely on our family, friends and co-workers as well as reference material to store information for us.”

“While the Web enables all sorts of other biases – it lets us filter news, for instance, to confirm what we already believe – the use of the Web as a vessel of transactive memory is mostly virtuous.”

“Organizations must extend their view of cost reduction beyond isolated transactional decisions.”

“For a transactional leader, there are no universal invariant principles, policies, or goals applicable to all situations and at all times.”

“A transactional leader is one who can plan and execute an implementation strategy with precision.”