In May, the company also introduced a web service which helps banks deal with disputed payments, known as chargebacks. |
The research firm said that suspect transactions should be weeded out for manual review and money for chargebacks should be collected from card issuers. |
The system also reports the number of chargebacks received from the card in use and from the customer's IP address. |
They say this is to protect them against fraud, chargebacks, and it also helps them with increasing their profit. |
The bank contract will provide for chargebacks of amounts wrongly paid by the issuing to the retailer bank. |
As a retailer we've never been a company that has used a lot of chargebacks, for example. |