A designated internal mediator in an organization whose duty is to assist members with conflictresolution and other problems and to serve as an independent consultant to recommend changes to policies or procedures to improve organization effectiveness, efficiency, and humaneness.
“Organizations often rely on mechanisms such as suggestion programs, ombudspersons, or participative management to encourage their members' participation.”
“For the use of ombudspersons and special events, cities in the two nations are becoming more alike over time.”
“More and more Protestants are kneeling in supplication before the quangos, commissions, agencies and ombudspersons that they once so rightly despised.”