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What is technical support?

What is technical support? Here are some definitions.

Noun
  1. A range of services providing assistance with technology such as televisions, computers, and software, typically aiming to help the user with a specific problem.
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The most favoured roles include customer service, technical support, telesales and credit collection.
Businesses with their software voiced fears that their products would be discontinued or that technical support might waver.
The thing is, this was not a sales droid but the official technical support person.
Hospitals are complex entities that incorporate elements requiring high-level technical support and servicing.
Within our company I do the writing, my partner does the technical support, and in that way we're a balanced team.
Understudy can be downloaded and demoed free for 30 days, during which time technical support via e-mail is also free.

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