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What is technical support?

What is technical support? Here are some definitions.

Noun
  1. A range of services providing assistance with technology such as televisions, computers, and software, typically aiming to help the user with a specific problem.
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Examples
Hospitals are complex entities that incorporate elements requiring high-level technical support and servicing.
They said they were in touch with technical support at a military airbase in Lakenheath, in Norfolk in Britain.
Businesses with their software voiced fears that their products would be discontinued or that technical support might waver.
The company plans to build a technical support and customer service centre on a greenfield site in Galway.
Understudy can be downloaded and demoed free for 30 days, during which time technical support via e-mail is also free.
Within our company I do the writing, my partner does the technical support, and in that way we're a balanced team.

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