| In addition, our invoices are easier to read and we've revamped our self-serve web page, making it easier for our customers to help themselves. |
| Given the fact that some companies have lagged in their use of the web, we estimate that about one-third of the contact volume that can be migrated to the web and other self-serve channels has been moved to these portals. |
| We ordered hamburgers, a chiliburger, a BLT, and fries with self-serve fountain drinks. |
| The Internet brings an opportunity to provide customers with self-serve options, greatly reducing the costs of customer transactions. |
| Machineable Mail Advisor is a self-serve online resource centre that helps you design creative, machine-friendly mail. |
| Both self-serve and staff-assisted services are examined in this chapter, as well as respondents' satisfaction with the services they received. |
