Given the fact that some companies have lagged in their use of the web, we estimate that about one-third of the contact volume that can be migrated to the web and other self-serve channels has been moved to these portals. |
The Internet brings an opportunity to provide customers with self-serve options, greatly reducing the costs of customer transactions. |
Individuals will be able to access the services online, by telephone and over self-serve terminals. |
We ordered hamburgers, a chiliburger, a BLT, and fries with self-serve fountain drinks. |
The human resources self-serve product was delivered on time and on budget and has garnered rave reviews from Bell users. |
Most are self-serve, while others offer concierge yogurt production services. |