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What does helpline mean?

Looking for the meaning or definition of the word helpline? Here's what it means.

Noun
  1. A telephone (or by extension email, web or SMS) service which offers help to those that call, either as an public emergency service or customer service.
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Examples
There is a telephone helpline during office hours for young people, parents and professionals.
She started as a hairdresser but after seeing a friend go through a nervous breakdown she became a volunteer on a local mental health helpline.
The foundation operates a 24-hour freephone helpline, run by trained staff and nurses, to give information and answer queries on the disease.
Last year the emotional support charity had to deal with in excess of half a million calls to its telephone helpline.
This is a national helpline that can provide sound advice and information on giving up smoking.
Viewers were encouraged to participate at home and up to 10,000 people called a special helpline during the show.

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