The first audition, for the role of a West African female airport check-in assistant, is being held in Chatham on Friday 7 February. |
Airlines often assume that some passengers will miss check-in times, and so overbooking of flights is not uncommon. |
Instead the reception area has been set to the side and is laid out in four individual check-in counters. |
The number of check-in counters has doubled to 75 and all airlines will now be using a single software system. |
The agent gave us instructions about the flight along with check-in times at the airport. |
Among the first things would be to shift check-in counters to the ground floor from the first floor. |