| Many of the caseworkers expressed frustration with the perceived lack of cooperation from public and mental health professionals. |
| In face-to-face interviews, trained caseworkers are often used, and in most interviews the race and ethnicity of the interviewer and respondent were matched. |
| Once in treatment caseworkers provide help and advice on keeping drug-free, or finding a job or home. |
| More than a year before new buildings are scheduled to be finished, caseworkers call residents who might want to move back. |
| As inspiration, caseworkers leading job club sessions often tell stories from their own lives of rising from poverty to become welfare workers. |
| Without parents or caseworkers or probation officers or peers, they have to make peace with themselves. |
