“Everything was going well until we hit a huge and unexpected gotcha.”

“I would like the predatorial upcharges and gotcha fees and general disdain toward the customer removed.”

“So maybe he feels like the more he comes out there, it's just a game of gotcha, and they're just going to find something he says anyway.”

“But I've been playing with a new product that makes a stab at fixing some of these gotchas.”

“After I finally got the install done on my laptop, I responded in e-mail with a list of bugs, gotchas, etc., but did not get a reply.”

“The chorus of gotchas and the echoes of laughter I hear this morning are making my head hurt.”