Recently, there has been an emergence in customer-centric marketing where the focus has shifted from a product focus to a customer focus. |
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It is important to note that the basic philosophy of customer-centric approach is to serve customers and thereby, try to provide customized services to customers. |
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It became apparent that the president and his senior management team were uncomfortable with our core beliefs on what it takes to create a customer-centric organization. |
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The changes in thinking and acting will become more accelerated as management teams gain confidence in the customer-centric info-structure value-chain environment. |
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Bayer Built Woodworks appointed Ponderosa to drive the company s customer-centric service philosophy. |
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It is also an acknowledgement that as wireless operators' networks become commoditized, service providers must begin to focus on more customer-centric initiatives. |
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Customer-centric organizations are concerned about shrinking volumes of business, stiffer competition and ever more demanding consumer expectations which, have increased pressure on the bottom line. |
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