But instead of tracking spies, these sleuths are out to expose surly salespeople to improve the country's standards of customer service. |
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Firstly, you have to provide your PIN number over the phone and this has to be validated by a customer service agent. |
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The customer service official also said that he didn't have the change in euro for 25 guilders, so she got a lot fewer than she should have done. |
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As well as improvement to customer service, these local changes will also mean a bigger pay packet for every employee. |
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Within the limits of the laws and regulations that govern our work, we seek to provide the highest level of customer service. |
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You just empty trashcans, neaten up your work area and answer customer service calls. |
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But a social media presence is no alternative to swift, helpful customer service. |
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It's all down to customer service, fast response, attention to detail and value for money. |
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Companies looking to acquire other businesses sometimes make customer service a deal breaker. |
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Crawford has some sympathy with this view and has taken steps to ensure customer service is paramount in branch staff's minds. |
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The closure is accompanied by the usual claptrap about improving customer service. |
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After all, customer service is a cost, not a profit center, and if you can cut those costs, you win. |
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Reinforce your brand's value proposition with meaningful intangibles, like superior customer service. |
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They hired a New Hampshire call center, which specialized in books, to handle customer service. |
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This training manual covers every aspect of restaurant customer service for the positions of captain, waiter or waitress, and busser. |
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Squander Two has an amusing article about British customer service. Everything he says is true with knobs on. |
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He set about cleaning up the business, focusing on customer service, the supply chain, marketing and branding. |
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Allegedly due to the arrogance and impatience of the male operators, telephone exchanges initially got lousy ratings for customer service. |
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He took charge of all operational functions as well as information technology, human resources, customer service and finance. |
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I think a large part of the improvement in customer service is due to the potential omnipresence of monitors on the call lines. |
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One of my friends works in the customer service call center of a national pager company. |
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More calls come into the call center where customer service representatives take product orders. |
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It has changed from a traditional call centre to a modern customer service centre. |
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As well as excellence in customer service and innovative marketing, they reward new products and product development. |
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If this is your idea of customer service then you seriously need to review your procedures. |
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We hang on the phone tolerating easy-listening music for many eternities, only to talk to script-bound customer service people. |
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The group also recently reorganized its upper management, sales force and customer service teams. |
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One story has it that a man whose ticket had not arrived in the mail as promised telephoned Hoover customer service for a repairman. |
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They're the folks we've been buying from for years because of their very low prices, fast shipping, reputability and quality of customer service. |
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We hope that our leasable call center will become one of the most helpful customer service tools for enterprises. |
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Emma was a customer service assistant in the restaurant car of the train involved in the crash. |
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The shop was analysed by an anonymous customer who judged them on things such as customer service and quality of shop layout. |
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The company plans to build a technical support and customer service centre on a greenfield site in Galway. |
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Insurance firms will need more agents, claims adjusters, researchers and customer service representatives. |
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With a new chief executive at the helm, the company is slashing prices, upgrading customer service, and overhauling its product line. |
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They seem to really understand customer service over here, let me tell you. |
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Tills and customer service desks have been moved, with more space being provided for extra product lines. |
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Businesses looking to save money by outsourcing customer service functions are risking losing customers and paying even more for the privilege. |
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He has a hundred full-time staff members at an office in Hong Kong to handle customer service. |
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Improved customer service and better communication between headquarters and store staff will lead to higher sales. |
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It houses customer service, logistics, storage, administration, accounts and support for online sales and enquiries. |
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This exclusive Dabs service adds significant value to our great pricing and customer service. |
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We have delivered a truly aspirational environment for shoppers, and we will back it with great customer service. |
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Check the opening hours of customer service helplines and whether they are open at the weekends. |
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Firms must cut costs, beef up balance sheets, and boost efficiency, quality, innovation and customer service. |
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Complete an audit of your current customer service guidelines or philosophy. |
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If you have questions, your credit card company has a toll free customer service number. |
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More and more tools are being developed to help companies improve customer service and sales on their Web sites. |
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In the real world, consumers would simply ask a sales clerk or customer service representative for help. |
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Companies may be forced to compete less on price and more on customer service. |
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Noye says job cuts will only punish loyal staff and do nothing to improve staff morale or customer service. |
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We have been recognized as one of the best airlines in the industry for customer service. |
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You don't have to be mad to work here, but you do have to be on time, well presented, a team player, customer service focused and sober. |
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It has voicemail, cordless phone ability and extra call centre features that enable telemarketing and a customer service centre. |
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The most favoured roles include customer service, technical support, telesales and credit collection. |
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I was still going for customer service jobs, but they didn't seem to pay as much as I needed. |
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Employers can access funding to improve the customer service skills of their workers. |
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She has over 20 years training experience in the customer service environment. |
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I took the box number to report the problem but the post office customer service line was closed due to the bank holiday. |
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In the ever-competitive business of finance and banking, Bangkok Bank is striving to excel in customer service and provide quality products. |
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There are some welcome concessions over pay for our customer service colleagues. |
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Unfortunately, banks offering excellent current accounts, overdraft facilities, savings accounts and customer service are few and far between. |
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And they made strides in reversing their reputations for mangling customer service and order fulfillment. |
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But that doesn't mean that company X isn't going to get a serve on customer service, or the lack of. |
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His to-do list includes continuing to enhance customer service and increasing marketing for both company-owned hotels and its franchisees. |
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Do you ever wonder what's going on while you're waiting on hold for customer service? |
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Part of customer service is the great feeling that you get when you see that you've made a difference. |
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This allows for better customer service, fewer income errors, and improved collection times. |
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Product design and quality has fallen behind and customer service has fallen behind competitors. |
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There's no doubt that strong customer service is integral to a healthy business. |
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After all, he didn't have to spend five and a half hours doing customer service. |
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It will outsource customer service and claims handling and will use the internet to market itself. |
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This has allowed its branch network to focus on customer service and sales. |
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Sherriff's main aims, he said, are to increase shareholder value and customer service. |
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The firm lives and dies by customer service, easy accessibility, and global reach. |
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The most common jobs posted at his site are those in customer service, marketing and sales. |
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They're usually really nice about customer service stuff so I'm hoping they'll fix it up toot sweet. |
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She's urging the state to require customer service jobs for food stamp recipients be located in the state of Wisconsin. |
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But in the thought bubbles that float over their heads, most senior managers see customer service as a cost center. |
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I gathered these two and headed over to the customer service counter to ask if there were any others beside the ones on the shelf. |
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They should liquidate the whole shebang and turn over its business to an outfit that gives a stuff about customer service. |
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Excellent customer service backed by first-class technology will be our prime area of focus during this year. |
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A central customer service centre will manage all public access points across the county, joining county and district services for enquirers. |
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In October two-thirds of the customer service department staged a sick-out to protest low wages. |
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The point behind today's post is that customer service is pivotal to the success of any business. |
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The lesson for fashion outlets is to ensure that they really do provide customer service, the study concludes. |
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The jobs will be created by May 1 and offer opportunities for supervisors, customer service agents and dispatchers. |
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Then I just started wittering in a pretty inefficacious way at the Carribean customer service woman. |
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But, like good coffee, when its natural, uncontrived and genuine, customer service is just great. |
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Moreover, effective multichannel customer service attracts new customers and increases revenue. |
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Customers will access the service by clicking on a link in the customer service area and other parts of the site. |
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Staff would send people with European currency to the customer service desk and we would operate as a bureau de change against a rate fixed two or three times a week. |
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Activities include sourcing and procurement, production scheduling, order processing, inventory management, transportation, warehousing, and customer service. |
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It wouldn't be good customer service to say that I felt like stuffing the one she bought up her jacksie, but I did think it would have been a good idea at the time. |
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The spokeswoman also suggested that online users call a customer service land line if they are not happy with the onscreen quotations they are receiving. |
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What is the correct balance between avoiding discriminatory employment practices and giving good customer service and applying good old common sense? |
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I'm sure that most customers would prefer to have a service agent much closer to office or home, and not need to have the added customer service of a courtesy car. |
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They pioneered ready-to-wear suits and shirts, back in an age when made-to-measure tailoring was still very much the norm, always with reverential customer service. |
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Behind any customer service counter, he would look perfectly suited to helping you rent a car, or open a new bank account. |
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Her husband tried without success to reach a customer service representative for weeks. |
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At the time, he had worked for two years as a customer service representative for DISH Network. |
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Over the weekend, three customers came up to Parker, without prompting, and thanked him for the quality of the customer service. |
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Foolishly, for a brief moment I entertained the notion that someone from customer service might be meeting me with a fruit basket. |
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He said that the company was retraining its staff and investing large sums in new technology to increase efficiency and levels of customer service. |
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A static Web presence has the ability to act as your virtual, global customer service, marketing, and public relations representative on a round-the-clock basis. |
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We have compiled the following list of teleservices agencies that are available to help your organization better perform CRM, telesales, customer service, etc., functions. |
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Their combined knowledge and expertise and dedication to customer service was deservedly recognised by the independent scrutineers and I'm very proud of them. |
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Working part-time in the customer service department of a local store and establishing a new Boy Scout troop had left her too busy to exercise regularly. |
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There has also been a blizzard of complaints about poor customer service, falling earnings, rising debt, and a hostile attempt to force changes at board level. |
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In the dream I had Friday night, I stopped short when I spotted her just as she stepped up to some sort of customer service window in some nameless, faceless department store. |
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Those of us who use council services know how slow they are to catch up with modern standards of customer service and how unresponsive they can be. |
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The trend is for inbound customer service centers to also function as sales centers and drive revenue by cross-selling and upselling while the customer is on the line. |
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I called customer service and their suggestions bricked the phone. |
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The desk clerk at the hotel lied to the representative and claimed there were no picketers, but the customer service representative could hear the bullhorns over the phone. |
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We've been onshoring customer service for 40 years, knowing that a local, dedicated staff in the countries we work in is key to our clients' success. |
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Do you prefer dealing with a human voice or are you happy with the new labour-saving touchtone nature of many of today's customer service helplines? |
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The cooperative maintains a reputation for excellent customer service and has received several recognition awards for its community outreach efforts. |
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Like the age-old concept of customer service, it seems that the thriller element in many modern psychological or sociological chillers is all but missing. |
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The steel stores specialize in selling premium and standard tool, die and mold steels with a focus on cold work tool steels and on local customer service. |
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MacSween's first introduction to the world of customer service came in 1987, after he had completed a short commission as a Royal Navy gunnery officer. |
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For further information, please contact our customer service department. |
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This intense and immersive training program teaches new owners everything they need to know in order to operate their franchises and provide superior customer service. |
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In previous jobs, I've had to deal with time-sheet fudgers and writers threatening companies with negative articles in retaliation for bad customer service. |
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A recent survey on customer service concluded that nine out of 10 customers say how they are treated by a business is a major factor in determining where they will buy. |
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As befitting a company that has won awards for the quality of its customer service, Lakeland Limited has paid much attention to detail within the light and airy store. |
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As the service continues to scale, especially with heavy uptake in emerging markets like India, providing decent customer service remains an issue. |
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Shoppers can also get a refund of their bus fare from the customer service desks at its store in Basingstoke if they present their bus ticket and a receipt of their purchases. |
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The boat manufacturers could learn a lesson from the car companies in customer service and how to earn a customer for life, not just until the check is written. |
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The broadband Internet Service Provider is under fire for its poor customer service with punters up in arms at being left without phone and broadband. |
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Using Blue Coat WAN optimization solutions, Perisher can boost customer service and enable more skiers to get on the ski lifts more swiftly. |
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We value both the expertise of the LCS in addition to its commitment to customer service. |
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Typically, restaurant managers will concentrate on food, customer service, and front and back of house operations. |
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Honeywell answers thousands of customer service calls each year during daylight-savings time about how to reset the thermostat's clock. |
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Working in a call center in customer service for peanuts... as a temp. |
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A call to its customer service line led to a full voicemail box. |
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If you have any questions or doubts about accepting a traveler's check, call the issuer's customer service department. |
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Amy, an AA customer service advisor, leapt to the rescue of Cicely Slatter when she started fitting in their office on Newcastle Business Park. |
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Navy Mutual will use Napersoft CCM to improve customer service by communicating more quickly and efficiently with its membership. |
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I switched to a different bank for better customer service, but there was little difference in terms of interest rates. |
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We had a lot of misorders because customer service may not be familiar with our account and we didn't have catalog numbers in front of us. |
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Sanoma Media Finland centralizes the telesales and customer service operations of its Consumer Sales and Customer Relationships unit. |
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Trouble is, micropayment systems also have to deal with a lot of nasty and expensive customer service problems. |
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Conseco's program is based on Six Sigma principles, but is fashioned to ultimately improve customer service. |
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Langley and Holcomb seminally acknowledge that customer value creation can be created through a focus on logistics customer service. |
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Upon graduation, A1C Lathan was assigned to the 81st Comptroller Squadron at Keesler AFB as a customer service technician. |
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When inbound call volume is low, she will place outbound precollection reminder calls and customer service calls. |
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Stokes attributes his company's success to his commitment to quality customer service and diversity in his own company and industrywide. |
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I founded Binary Health Services because, as an entrepreneur, I was tired of receiving poor customer service from the drug testing industry. |
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Power Brokers are judged on creative risk solutions, industry knowledge and customer service. |
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Black market taxis often have problems with safety, poor customer service, and fares. |
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Many factors influence the sale of products in free markets, including the quality of the products, customer service, marketing and price. |
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The Garner, Iowa-based manufacturer has also appointed Brian Goll as customer service representative. |
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Although the park is not as fancy as its bigger rivals, what it loses in swankiness it more than makes up for in atmosphere and customer service. |
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A 2006 study by RightNow Technologies shows that 73 percent of customers attrite because of poor customer service, while the Rockefeller Corp. |
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When our railways were publicly owned they were overmanned, union dominated, had managers who knew nothing about customer service, and lost bucket-loads of money every year. |
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Team Cymru, Inc today announced an enhanced partnership with securityZONES to provide sales and customer service for their Threat Intelligence Feeds. |
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Wujek will direct field sales and customer service functions in North America and will take responsibility for Flexco manufacturing facilities in Downers Grove, Ill. |
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Trainees will learn about manual handling, reverse assistance, drivers hours legislation, tachograph legislation and customer service standards as part of the programme. |
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OneTitle works directly with homeowners, developers, attorneys and lenders, offering significant savings, improved safety and transparency, and unbeatable customer service. |
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Shiplet has been named sales support specialist for CTG, responsible for onsite customer service to large, multilocation retail accounts in Texas. |
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Zendesk supports Preact by empowering businesses to proactively offer the best possible customer service at scale, which is critical to achieving customer success. |
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Michael Ringman, CIO at TELUS International, says the solution puts the company on the leading edge of the race to deliver top-notch customer service. |
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Kirklees Council's Labour Cabinet voted last year to close customer service points at Civic Centre 1, Kirkgate and Gateway to Care in the former NTL building on Market Street. |
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In his new position, Marsala will be responsible for sales, marketing and customer service for the company's high school jewelry and graduation products businesses. |
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Hydroid presented SEA Corporation with a plaque on October 12, recognizing its commitment to excellence in customer service and technical expertise. |
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The other staff include Rose Karst, assistant customer service manager, Michele Pilger, new accounts, and Belinda Mahan, customer service representative. |
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They have truly proven themselves as a top competitor in the market because of the impeccability of their product as well as their top notch customer service. |
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Further, ATL Products provides a customer service WEB portal called LANvault Customer Service Web for online registration, configuration management and communication. |
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Additionally, our retail partners can leverage confectionery impulsivity by adding secondary displays in departments like deli, pharmacy, customer service and liquor. |
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With the use of Live Chat customer service is no longer provided only by a salesclerk or someone behind a counter in the exchange and return department. |
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The facility advances network efficiency, reliability and customer service to increase MTN's worldwide infrastructure of teleports and dedicated fiber optics links. |
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Think about the old customer service maxim, underpromise and overdeliver. |
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The ability to speak Welsh or to have Welsh as a qualification is desirable for certain career choices in Wales, such as teaching or customer service. |
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