These varied media are turning the traditional call center to a multimedia customer contact center. |
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It has global experience it can share with fintech managers and call center representatives alike. |
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We hope that our leasable call center will become one of the most helpful customer service tools for enterprises. |
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This shift in call type represents a positive trend for companies seeking to leverage their call center resources. |
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The company is already involved in electronic funds transfer and runs a call center for a Web retailer. |
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In the call center, customer contact is predominantly by telephone, either inbound or outbound. |
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The nearshore contact call center company, announced the addition of a new Vice President of Business Development. |
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Some activities can be easily metered, such as the automatically clocked time-per-call measures of a call center. |
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They hired a New Hampshire call center, which specialized in books, to handle customer service. |
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In your quest to operate a successful call center, remember the right management plays a critical role. |
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A dedicated subgroup of agents is assigned to service each of the call types in the call center. |
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More calls come into the call center where customer service representatives take product orders. |
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We've hired hundreds of people from Wall Street to answer questions and offer advice in our call center. |
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The sheer volume of customer contact in the call center cannot be matched in any other segment of business. |
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Indeed, the system's efforts to shore up its flagship call center appear to be paying off beyond just good will. |
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While the client's facility functions primarily as an inbound call center, an outbound group exists. |
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One of my friends works in the customer service call center of a national pager company. |
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The customer's new office is intended to be a small call center, so hands-free phone operation is a big benefit. |
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Wig also found that, on top of the normal pressure of call center work, the atmosphere was very oppressive. |
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Complete and comprehensive: Get everything you need for your sales, marketing, and service teams-and an optional, virtual call center. |
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Ideally, the online version should be based on the same data as is used by employees of the call center, which is always up to date. |
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The aim is to reduce the costs of the call center, which many customers use to obtain information about shows rather than to order tickets. |
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In doing so, data can be captured at every point of customer contact from order entry to fulfilment whether that contact is by telephone, fax, call center or Web site. |
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Says Sama, if you don't localize a call center to local slang, languages, and customs the customer service won't work. |
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Virtual call center solution offered by Maroc Telecom, aimed at companies for which customer relationship management is strategically crucial. |
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Dedee says there was no response from the Ebola call center when she called them. |
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To date, our call center has taken more than 117,000 Spanish-language calls. |
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No call center is overstaffed in these days of fiscal austerity, so the phones ring constantly. |
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The cameras will be connected to a 24-hour call center that will alert police if necessary. |
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Waseem Qureshi, a 24-year-old call center worker in Islamabad, told The Associated Press. |
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This would bring the call center online and streamline the process of recording and managing new business opportunities. |
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Effectively doing this kind of call center work requires both an advanced knowledge of the products and communication skills. |
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Alot of people assume that when you work in the Customer Service Department, it's basically a call center and that we're on the phones all day. |
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This expansion allowed the installation of special purpose structures housing a call center and a training center equipped with a laboratory. |
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Design a peaceful call center that our operators will actually enjoy. |
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As regards key accounts, a call center was set up in the Paris region to enhance services to this important customer base. |
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In the fall of 2000, the service results for the 1-800 telephone assist call center fell below acceptable standards. |
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Seeger works at a call center to pay the bills while she studies to be a firefighter paramedic. |
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Key elements of our program include reducing call center and field service costs, taking costs out of our supply chain, and improving margins on newer services. |
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We have a number of operators in our call center and we want our customers, particularly our longtime customers, to feel that they are part of the family. |
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With its ability to be customized for various workplace environments Digital DT330 terminal is recommended to be used as office phone, e.g. for desk sharers, people working in teams or call center staff. |
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For the past sixteen years, elected representatives from more than 14,000 rural villages and 1,400 village associations have used the telephone call center established by Mairie-Conseils, a department of Caisse des Dépôts. |
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Designed for call-center environments, this multi-line digital phone can serve the specialized needs of the busiest call center agents and supervisors. |
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Working in a call center in customer service for peanuts... as a temp. |
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That money could be used for hiring more workers for the understaffed call center. |
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While not directly involving the call center, the taxis are still monitored by the dispatcher through GPS tracking. |
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My friend's job at a call center is so stressful he could tear his hair out. |
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It is a smart call center WFM that helps predict demand, abandon rates and queue times. |
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A call center experience can have a profound and lasting impact on an individual's satisfaction and loyalty. |
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The final strategy was the implementation of a systematic process to consult system users in Finance, Marketing, the call center, material management, warehouse management, etc. |
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Twenty volunteers from the call center in SaintOuen take it in turns to visit the retired residents of the Lumières d'automne retirement home on Thursday afternoons. |
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Have a lock on your budget: In order to avoid bad and expensive surprises we will make pre-tests with a small amount of addresses in our in-house call center. |
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An Indian outsourcing company is bringing 1,000 call center jobs to Texas. |
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Contact Center Express integrates with Avaya Communication Manager and Avaya call center solutions, allowing businesses to leverage their existing investments. |
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Leaders in Soldiers' chains of command also need to be aware that this call center exists and that it has not been created to circumvent the chain of command. |
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The call center industry is extracting a sliver of Indians who are actively de-Indianizing themselves and adopting Western names and identities, accents and culture. |
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The deal will boost the capacity of Lighthouse Works' call center operation and in turn generate more jobs for individuals who are visually impaired including the blind. |
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